What good looks like — and what operators owe candidates
Now here's the version that worked, because the contrast matters. I interviewed with another operator and suggested doing a flight test so I could see exactly what I'd be walking into before committing. They needed someone quickly and hired another candidate on the spot rather than wait for me. Fair enough. I did the flight test anyway. A few weeks later, they hired me too, with a start date three months out.
Same unpredictable industry. Completely different experience. They told me what was happening and why, they answered every question I asked, and they were transparent throughout. The delay wasn't the problem. Being left to guess is.
Understanding why private aviation recruitment works this way doesn't mean candidates should learn to accept unlimited silence. Operators are used to having a lot of choice. A vacancy can attract hundreds of applications, particularly at entry level, and over time that creates a strange dynamic where candidates start behaving as though any response from an operator is a favour. I don't think we should get used to that.
There is a difference between an unpredictable recruitment timeline and poor communication. If the position is on hold, say it's on hold. If the owner hasn't decided, say that. If the requirement disappeared, close the loop. If another candidate was selected, that's fine too. Candidates can handle a no. What is difficult to work with is having no idea whether a process still exists.
And operators should remember something too: silence builds a reputation. The VIP flight attendant world is small, people talk, and news travels fast. Candidates compare experiences, ask each other who they've interviewed with and remember the operators that treated them well — and the ones that didn't. You may have hundreds of CVs in your inbox today, but the candidate you leave without an answer could be exactly the person you want two years from now. Candidate experience works both ways.
A slow process is manageable. A silent process eventually becomes a reputation.