Operational Readiness Assessment

Tell us what you'd actually do.
Not what sounds right.

Real scenarios pulled from actual rotations. No multiple choice, no perfect answers. Write what you'd genuinely do — Nicolas reads every submission personally.

Before you begin

A genuine writing task — plan on 15–20 minutes.

Some scenarios get harder as they go. There's no multiple choice — write what you'd genuinely do, in your own words.

Your progress is auto-saved on this device. Nicolas reviews every submission personally.

Your details

Before we start.

First Name *Family Name *Email *Phone Number *Current Position *Company Name (optional)

Part One

Scenarios.

Twelve real situations. Answer each in your own words.

Your aircraft departs in 24 hours for a two-week rotation across twelve cities. What are the three first things you do, once you're onboard?

0 words

Your catering order has been cancelled two hours before departure. It's 6:30pm and you're in Limerick, Ireland. What do you do?

0 words

On a multi-day trip with no home base, who manages laundry, restocking, and cabin upkeep between legs — and how? Give three options.

0 words

After speaking with a guest's assistant, she mentions the guest really likes James Bond. What do you do with that?

0 words

How would you describe the difference between commercial and private aviation service, if asked in an interview?

0 words

You'll be operating an ACJ 320. Do you know whether this requires you to hold a Cabin Crew Attestation? Explain your reasoning.

0 words

You're flying French wealthy guests on a three-hour flight. What menu are you going to propose?

0 words

From the guest profile, you read the preferences and find nothing written. Once onboard, you hand her the menu and she tells you she only eats gluten free and vegan meals. You're still on the ground, departure is in 40 minutes, and you're at LFMN airport. You don't have gluten free products, just a few tomatoes onboard. What do you plan?

0 words

A guest comes onboard with a bag full of wines and hands it to you on embarkation, asking to be served only these wines. On disembarkation, one bottle is left, but you forget to give it back. A few days later, the guest emails operations asking for his expensive wine bottle back. You've already left Miami and you're now in Paris. How do you handle it? What do you do? Who do you write to?

0 words

You have a 50-minute flight and have ordered your catering, but one hour before takeoff you receive two catering orders: yours, and one placed by operations — except operations didn't inform you, and neither did the catering company. What do you do?

0 words

You fly on the Bombardier Challenger 3500. What do you prepare?

0 words

Can you tell us the operational differences for a flight attendant between a Challenger 3500 and a Global 7500?

0 words

Part Two

Case studies.

Each case escalates. Read stages in sequence — your answer to one shapes the next.

The Missing Wine

Stage 1

The morning of departure, the principal's assistant requests a specific wine that isn't in your current stock. What do you do?

Stage 2 (escalation)

You sourced the wine. On arrival at the aircraft, the FBO handler breaks the bottle. What do you do now?

Dominican Republic

Stage 1

You're in the Dominican Republic and no catering company shows up in your app. What do you do?

Stage 2 (escalation)

You're still in the Dominican Republic. The FBO doesn't answer, the hotel can't do short notice, yesterday's leftovers are gone, and the supermarket has nothing prepared. What do you do now?

Owner Flight, Le Bourget

Stage 1

You've ordered everything for the round trip and you're waiting at Le Bourget for seven hours. On disembarking, the owner asks for something else: some sushi. What do you do?

Stage 2 (escalation)

The return flight was expected at 6pm, but at 2pm the owner calls to say he'll be there in ninety minutes. You've already ordered the sushi, but the caterer says it may run late, closer to 4pm. What do you do?

Stage 3 (escalation)

There's no delivery app coverage where you are, the nearest restaurant just closed, and you have forty-five minutes left to go, come back, and prepare something, for a twenty-five minute flight. How do you handle this?

Saved locally · 7:01:48 PM·0/19 answered

Nicolas will review your submission personally.

Tell us what you'd actually do.Not what sounds right.

A genuine writing task — plan on 15–20 minutes.

Before we start.

Scenarios.

Case studies.

The Missing Wine

Dominican Republic

Owner Flight, Le Bourget

Tell us what you'd actually do.
Not what sounds right.